Q: How do I send you my photos?
A: After the checkout process, you
will receive a confirmation email there will be a detailed explanation
of how to send us your photos.
You have 3 options of sending photos:
1) You can E-mail us your digital
files to photo@italiancharmshop.com
2) You can mail us your pictures
to:
Baubles Jewelry and More
ATTN: Photo Charms
206 American River Canyon Dr
Folsom, CA 95630
3) Visit our store location with
your photo and place your order with one of our sales professionals. |
Q: Do some photographs show up
better than others?
A: Yes, The clearer the photo, the
clearer the image on the pendant. |
Q: Does it matter what type of
photograph or image I use?
A: No. Photographs can be 35mm,
110, studio shots, even slides or Polariods, in color or black and white.
We cannot, however, create a color image from a black and white photograph
and we cannot use a negative. |
Q: Will my pictures be returned?
A: Yes, your pictures will be returned
in the exact condition it was given, along with the pendant. |
Q: What if one picture is larger
than the other picture? Can they be put together?
A: Yes, we can engrave any picture
any size up to 8 1/2 X 11. Just send the pictures and let our technicians
handle the rest. |
Q: Can a person or object be
cut out of the picture?
A: We can crop out any person or
any object. There is a "special instructions" section in the checkout for
you to provide us with any requests you have with your pendant. |
Q: How long will it take to receive
my Picture pendant?
A: It will take approximately 30
days from the day we receive your order for you to get your pendant. We
will have Holiday cut-off’s that will not allow you to order you picture
pendant after a certain date. ( Dates will be given a few weeks before
cut-off to allow you to receive your orders in time for the holidays) |
Q: Does my photo charm last?
A: Yes. We put a protective coating
on alll of our pieces to make sure that they are durable. You should take
care not to expose them to very sharp objects as they can scratch the finish. |
